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Bancontact: Belgium's national payment brand

Accept Bancontact cards and Bancontact Pay mobile payments, the methods Belgian shoppers use most, online and in apps.

Refunds: YesPayouts: NoRecurring: Depends on setup
Add Bancontact

At a glance

Countries
Belgium
Type
Debit card scheme and mobile payment app
Operator
Bancontact Company
Online options
Bancontact Card, Bancontact Pay (mobile) and Bancontact One Click (saved card)
Mobile app
Bancontact Pay, formerly Payconiq by Bancontact
Wero
Bancontact Company distributes Wero to Belgian merchants

How customers pay

  1. The customer chooses Bancontact at checkout.
  2. On mobile, they confirm in the Bancontact Pay or banking app; on desktop they scan a QR code.
  3. Or they enter their Bancontact card details and authenticate.
  4. The payment is confirmed instantly.

Most Belgians carry a Bancontact debit card, and Bancontact is the payment brand they trust most online. If you sell to Belgium, it should be in your checkout.

Three ways to pay

  • Bancontact Card: the customer enters their card details and authenticates, like a card payment.
  • Bancontact Pay: the customer scans a QR code or is sent straight to the Bancontact Pay or banking app on mobile and approves there. This used to be called Payconiq by Bancontact; the app was renamed in 2026.
  • Bancontact One Click: returning customers pay with saved card details.

Bancontact and Wero

Bancontact Company is also a distributor of Wero, the pan-European wallet from EPI, and is bringing Wero acceptance to Belgian merchants. Expect to see “Bancontact” and “Wero” side by side at more checkouts.

Tips for Belgium

  • Show the Bancontact logo, not just “card”. Belgians look for it.
  • Default to the app flow on mobile to avoid typing card numbers.
  • Offer One Click for repeat customers.